ColdWire (“the game”, “we”) is a mobile strategy game. This policy explains what data the game handles and how. The short version: we store the minimum needed to run an online game — an account handle and your game progress — and nothing else. No ads, no tracking, no selling data.
What we collect
Account data. When you create an agent you choose a handle and a password. We do not ask for or store your real name, email address, phone number, or any contact details. (Internally, our authentication provider requires an email format, so a synthetic address derived from your handle — e.g. handle@coldwire.io — is generated. It is not a real mailbox and is never used to contact you.)
Game data. Your progress and activity: credits, upgrades, tools, contracts, heat/notoriety, subnet layout, raid history and replays, crew membership and crew messages, daily streaks, and similar gameplay records. Some of this (handle, crew tag, leaderboard score, raid outcomes) is visible to other players — that is the multiplayer part of the game.
Technical data. Standard server logs (timestamps, request metadata) kept by our backend provider for security and abuse prevention (rate limiting, anti-cheat validation).
What we do NOT collect
- No real names, emails, phone numbers, or contacts
- No precise or coarse location
- No advertising identifiers; the game contains no ads and no third-party ad SDKs
- No analytics/tracking SDKs in this build
- No access to your photos, camera, microphone, or files
Where data lives
Game data is stored with Supabase (our backend provider) and protected by row-level security; all traffic is encrypted in transit (HTTPS/TLS). Economy actions are validated server-side — this is both anti-cheat and a data-integrity measure.
How long we keep it
For as long as your account exists. Inactive accounts may be removed after an extended period.
Account deletion
You can delete your account and all associated game data at any time. Deletion removes your player record, wallet, progress, subnet, raid history, and crew membership.
Use the Request deletion button at the bottom of this page to open a secure request form (opens your email client to support@icwebpro.net with your handle pre-filled). You can also email us directly with your agent handle. Requests are processed manually; we will confirm once your data is wiped.
Children
ColdWire is not directed at children under 13, and the stores list it with a teen-appropriate rating. We do not knowingly collect personal information from children — the game collects no personal information from anyone beyond a self-chosen handle.
Purchases
The current build contains no real-money purchases. When token packs launch, purchases will be processed entirely by Apple App Store / Google Play — we never see or store payment details. This policy will be updated at that time.
Changes
We’ll update this page and the effective date when anything changes materially.